Increasing usability reduces the
amount of time that it takes users to master your product and decreases your
support and training costs.
Usability testing enables you to
identify and correct usability problems within new products and focus
for new releases of existing products.
Effective usability testing
is based on a clear understanding of your application's or web site's business
goals and user population. Before testing begins, GUI Designers work with you to
formulate an appropriate usability testing strategy.
GUI Designers offer a comprehensive range of usability testing services
utilising the latest industry best practices which include:
Reviews An expert review is a "short, sharp" review of your product by a
usability expert. The review concentrates on identifying usability problems
based on an understanding of usability design principles. Reviews are often
undertaken at your site with members of your product team.
Questionnaires Questionnaires provide a powerful mechanism for evaluating the
"health" of an existing product or web site. A questionnaire can be
distributed by mail, e-mail, or over the web.
Groups Focus groups provide an ideal forum for testing market acceptance with groups
of users. A focus group often involves reviewing the merits of design
Based Testing Task based testing provides the most detailed feedback on a product's
usability. Each user works through a predefined set of tasks at their
workplace, or in our usability laboratory where they can be video-taped. A
usability expert observes the user and notes any difficulties that they
experience. Testing is performed with at least six users.
Following the completion of usability testing, GUI Designers prepare a report
that details our findings and provides recommendations on how to improve your
Where required, GUI Designers can
assist with improving the design by working on-site with your product team.
To find out more click on one of the
example projects in the right hand bar, or contact us.